DineamiteDineamite
DineamiteDineamite

Privacy Policy

Last updated: October 1, 2026

Iron Reckoning, LLC operates a food delivery platform connecting customers, drivers, and restaurants. This privacy policy explains how we collect, use, and protect your information.

Information We Collect

We collect your name, email address, phone number, delivery address, payment information processed securely through Stripe, location data when you use the app, order history, and device information. If you use the Saffra assistant, we also process the questions you send it and, when you choose to speak to it, the voice audio you record for that request — audio is used only to transcribe your words and is not kept afterward.

How We Use Your Information

We use your information to process food delivery orders, connect you with drivers and restaurants, process payments, send order updates and notifications, improve our services, and comply with legal obligations.

AI Assistant (Saffra) & Voice Input

Dineamite includes an optional in-app assistant called Saffra that helps you find restaurants, browse menus, and get answers about your order. When you use Saffra, the questions you type — and, only if you choose to speak to it, the voice audio you record — are sent to third-party AI services to generate a response. Text questions are processed by Google Gemini. Voice input is converted to text — using your device's built-in speech recognition, or by Google Gemini when that's unavailable — and then answered by Google Gemini. These providers process your input under their own terms and privacy policies solely to return an answer to you; Dineamite does not use your Saffra questions or audio to build advertising profiles, and we do not sell them.

Your microphone is used only when you ask for it — when you tap the microphone button, or, if you turn on hands-free mode, while that mode is active. Dineamite does not listen in the background or record when the microphone is off. Voice audio is used only to transcribe what you said and is not retained after transcription — once your words are turned into text, the audio itself is discarded; only the resulting text is processed to answer you.

What we log, and why. To improve Saffra, we may keep a log of questions the assistant could not answer, so we can add missing information and fix gaps. These logs are stripped of personal details (for example, names, addresses, phone numbers, and payment information are removed or redacted) before they are stored, and they are used only to improve the assistant — not to identify you.

Saved preferences are optional and deletable. If Saffra remembers preferences to personalize your experience (for example, a favorite cuisine or a dietary preference), that memory is opt-in — it is created only with your agreement — and you can view and delete it at any time in the app's settings/profile, or by contacting us at privacy@dineamitedelivery.com.

Location Data

Drivers share their location while actively delivering to enable real-time tracking. Customers share their delivery address to receive orders. We do not track location when the app is not in use.

Payment Information

All payment processing is handled by Stripe. We do not store your full credit card number. Stripe's privacy policy applies to payment data.

Data Sharing

We share your information only with drivers and restaurants as necessary to fulfill your order. We do not sell your personal information to third parties. When you use the Saffra assistant, your question (and, for voice, the transcribed text and the audio needed to transcribe it) is shared with our AI providers — Google Gemini — only to generate your answer. We do not sell this information, and we do not share it beyond what is needed to run the assistant.

Data Retention

We retain your account information while your account is active. You may request deletion of your account and data at any time through the Profile section of the app. Saffra voice audio is not retained after it is transcribed. Logs of unanswered questions are kept only in personal-data-redacted form to improve the assistant, and any preferences Saffra saves for you can be deleted at any time from the app or by emailing privacy@dineamitedelivery.com.

Children's Privacy

Dineamite is not intended for users under 18 years of age.

Contact Us

For privacy questions contact us at privacy@dineamitedelivery.com
Saffra

Welcome to Dineamite

A few quick things to know before you order:

🍽️

Many made-to-order restaurant entrées come with a choice of sides — pick them from the dropdown when adding an item to your cart, or use Special Instructions for any other preferences.

Menu items are subject to availability. If an item is unavailable at pickup, your driver will contact you through the in-app messaging system.

Restaurants keep their full menu price. Prices here are the real restaurant price.

Menu prices at unverified restaurants are approximate. A 20% buffer is added at checkout and refunded after delivery if the actual cost is lower.